Do I need to purchase DR’s Secret full skin care set to get started?
Ans: No, you don't have to. You can start with a starter kit that includes just the basic items like a cleanser, moisturiser, and refining serum.
Do I need to use the full set to see results?
Ans: It depends on your skin goals. If your goal is to have more hydrated skin, you don’t need to use the treatment series. However, if your goal is to lighten freckles or pigmentation, I would recommend adding the treatment products in the second phase.
Can I mix DR’s Secret products with my current products from other skin care brands?
Ans: For best results, I do not recommend mixing DR’s Secret products with those from other brands. If you experience any allergic reactions, I can help troubleshoot for you.
However, if you're mixing with other products, I won't be able to provide a quick solution, and it may slow down the progress toward your skin goals.
How long does it take to see results?
Ans: It depends on your current skin condition. For example, users with dry skin (without other skin concerns) may start noticing improvements within two weeks.
As a general guideline, the skin renewal cycle typically takes between 28 to 42 days. For users over 50 years old, this process may take up to 84 days. As long as you're diligent and consistent with your application, you will see results.
For users with more challenging skin conditions, it may take longer to notice improvements.
Personally, it took me about 8 months to see a noticeable improvement in my skin condition.
My friend is using a different type of moisturizer than I am. Why is that?
Ans: Every skin condition is different. Your friend’s skin might be dry, while yours could be oily. Skin buddies assess and customize your skincare routine based on your specific skin condition.
How do you know if the products are right for me?
Ans: DR’s Secret products are formulated to be suitable for most skin types.
As a skin buddy, I am an experienced user of DR’s Secret products. I have undergone training to improve my product knowledge and ensure I can provide the best recommendations.
Why can’t I find DR’s Secret skincare products in department stores or pharmacies?
Ans: DR’s Secret products are not widely available because we aim to maintain a premium customer experience. Our users benefit from personalized guidance from a Skin Buddy to ensure the best results for their skin.
I experienced some reactions when using DR’s Secret skincare. What should I do?
Ans: Please contact your skin buddy immediately for advice.
Why are DR’s Secret products so expensive?
Ans: DR’s Secret products are premium skincare, focusing on high-quality ingredients, advanced formulations, and research-backed benefits. Our products are both effective and specialized. Factors such as research and development, as well as sourcing high-quality ingredients, contribute to the price.
Can I get a discount if I buy more?
Ans: Yes, DR’s Secret occasionally offers promotions, including bundle deals, quarterly bundles, twin promo packs, and purchase-with-purchase (PWP) offers.
Be sure to check with your Skin Buddy for the latest promotions available.
What are the products you can’t live without from DR’s Secret?
Ans: To be honest, I love all the products because each one is specialized for different purposes. If I had to choose, my top three products would be the Refining Serum, AR Set, and Miraglo.
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